The Virtual Captive Model is an innovative offshoring strategy that allows companies to leverage skilled talent in offshore locations while retaining full operational control. Unlike traditional outsourcing, this model provides a dedicated team that works exclusively for your business, ensuring better alignment with your goals, processes, and company culture. It offers the cost efficiency of outsourcing with the control and flexibility of an in-house team. Businesses across industries, including IT, finance, construction, and healthcare, are increasingly adopting this model to scale operations while reducing overhead costs. Implementing a virtual captive setup enhances business agility, operational efficiency, and workforce scalability, making it a game-changer for companies looking to expand globally.
Virtual captive is a hybrid offshoring model where a local vendor helps in setting up a working unit for the company. This local partner takes care of technical infrastructure, office space, HR support, admin support, and local compliances for the newly set up captive center. The clients select their employees and have full control over the work and process management.
A Virtual captive can be considered advantageous due to smaller financial risk at the initial investment and local presence and experience of the provider can decrease the set up and operational risks.The model provides an opportunity for SMEs to be flexible and ensure continuity in operations.
70% of India-based GCCs belong to US-headquartered companies, followed by 20% from Europe and 10% from the Asia-Pacific region. On average, these GCCs help their parents save up to 45% in operational costs over a three to five year period.