Resources

Check our articles, whitepapers and other thought leaderships

Articles
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ARTICLE

Impact of COVID-19 on shared services and GBS

We conducted more than 40 in-depth interviews with global business services (GBS), shared services, and business process outsourcing (BPO) organizations...

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ARTICLE

From the Periphery to the Center: India Poised to take on a Leading...

As we navigate the new world order, brought about the widespread global COVID-19 pandemic, the business landscape will experience an intense...

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ARTICLE

Why India is a top location for Global Capability Centers

India remains one of the globe’s most attractive locations for Global Capability Centers (GCCs), on the back of the country’s knowledge-driven workforce...

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ARTICLE

Global capability centers in the next normal

Companies with large global operations had to respond quickly to COVID-19. Now their short-term fixes are turning out to offer longer-term opportunities.